Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-water-flow-simulation-for-drainage-planning.livebursts.com (hereinafter referred to as “AI Water Flow Simulation for Drainage Planning” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users who access our website, utilize our services, or interact with us in any way.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external websites, apps, or services linked from our platform, as they have their own privacy practices governed by separate policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This Privacy Policy governs various user interactions, such as:

  • Using our applications and online services as an authorized user
  • Visiting our website and interacting with its content
  • Subscribing to our newsletters, receiving emails or other communications from us
  • Providing feedback or participating in surveys
  • Making purchases through our platform

Personal Data Collection

We collect multiple types of personal data, including:

  • Account Information: Details related to your user account creation and management, such as username, email address, and password.
  • Payment Information: Credit card details or other payment method information used for transactions on our platform.
  • Financial Information: Transaction history and financial records associated with your use of our services.
  • Purchase Information: Product/service purchases, order details, and shopping behavior data.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, or advertising IDs.
  • Location Data: Geographic coordinates and location-based services data when you use our apps or visit our websites.
  • Feedback and Reviews: Comments, suggestions, and reviews you provide about our products/services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about the AI water flow simulation tools and services we offer, including usage patterns and preferences.

We gather this data through various means: user input forms, account settings, online interactions, browser cookies, server logs, and third-party service providers.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that enable us to recognize you when you visit our website. They can be categorized as:

  • Strictly Necessary: These cookies enable core features of our website, such as secure login and account management.
  • Preference: Used to remember user preferences and settings for a personalized experience.
  • Analytics: Track site usage, analyze traffic, and improve our services based on aggregated data.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

AI Water Flow Simulation for Drainage Planning has implemented robust security measures to protect your personal data:

  • Data Encryption: We employ encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and we ask that minors (under 18) do not provide any personal data through our platform without parental consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team at privacy@ai-water-flow-simulation-for-drainage-planning.livebursts.com or write to us at:
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, feedback, or requests related to privacy and data protection, please contact us:

  • Email: privacy@ai-water-flow-simulation-for-drainage-planning.livebursts.com
  • Mail: AI Water Flow Simulation for Drainage Planning, [Address]